Public Services

A broad array of services are available to residents of Delaware City, via the left sidebar and below. Public services are provided within the municipal limits by several levels of government, including the town, New Castle County, and the State of Delaware.

Certain services are provided by the private sector under contract with the government or are the responsibility of private companies or property owners. Some services are provided as part of taxes, others are supported by user fees.

Sewer:

The sanitary sewer system and treatment plant are operated by New Castle County. For a sewer emergency call (302) 395-5700. The County maintains sewer mains and laterals to the property line or edge of road. The lateral on private property and into the house is the property owner’s responsibility.

Water:

The water supply and distribution system is owned by Artesian Water Co. Artesian provides meter reading, billing, treatment plant operation, and repair services. Water bill payments may be made directly to Artesian.Delaware City’s water supply comes from deep (700′) wells in the Potomac Aquifer. See the most recent CCR for details on the city’s water quality.

Electric:

Electric service is provided primarily by Delmarva Power (302) 454-0300. To report a power outage, call (800) 898-8042. Under deregulation, electricity may be purchased from other suppliers. Visit the Delaware Public Service Commission website for additional information on electric choice.

Telephone:

Phone service is provided primarily by Verizon. Cavalier Telephone also provides land line service. Newer phone service options include internet-based voice communication, known as VoIP (voice over internet protocol). There are several national providers and Atlantic Broadband cable offers VoIP phone service.